Surface Duo 2 FAQ: Price, features, release date, and everything you need to know
Source: Windows Cardinal
Microsoft's Surface Duo 2 is now officially bachelor. Just like last year, nosotros've compiled a mega list of questions and answers for those who are wondering most this unique device.
We have the same questions equally last time, this time updated for Surface Duo 2. We also take new questions added, and will be adding more as they get asked.
Surface Duo 2
Surface Duo ii is a meaning comeback over the showtime-gen with much improve hardware, attention to detail, and software that is significantly less buggy. In that location are withal problems to solve, however, and the high price volition keep many away.
What is Surface Duo ii's release date?
Surface Duo 2 began shipping to customers on Oct 21, 2022.
What is the Surface Duo 2 cost?
The price for Surface Duo is $1,499 for the 128GB model.
The 256GB edition costs $i,599.
The 512GB edition costs $1,799.
Where can you purchase Surface Duo 2?
Surface Duo will be bachelor both online and physical stores (where applicable) from:
- Microsoft Shop
- Best Buy
Is Surface Duo two on display in stores?
Yes.
Both the Microsoft Experience Centers and Best Buy stores have Surface Duo 2 on display for users to collaborate with. Users can hold the device and play with the software just like other smartphones on display.
What is Microsoft Store return policy on Surface Duo ii?
threescore days.
No questions asked, no restocking fee. Item must be in its original packaging and "like new" status.
Microsoft outlines its "Surface hope", where it details its Microsoft Store policies on Surace purchases.
It includes:
- Fast, complimentary aircraft (two-3 days)
- 60-twenty-four hour period render policy: Must be returned as "like new" in its original packaging
- threescore-solar day low cost hope: If Microsoft drops the price of the Surface you purchased within sixty days, it volition refund the difference
- 90 days free support: Free technical phone assistance for your device
Is there education or armed services discounts for Surface Duo ii?
No.
Typically, Microsoft offers a ten% discount for eligible students, parents, teachers, and the war machine. However, as of right now, no such deduction is being provided with Surface Duo 2.
Will Surface Duo 2 be available via Surface All Access?
No.
Microsoft is not making Surface Duo available through its Surface All Admission program. Nevertheless, Microsoft offers financing options, including 0% interest payments over 24 months, through the visitor directly and other options via tertiary-party retail and reseller partners.
What countries is Surface Duo 2 available in?
Surface Duo ii is available in the post-obit markets:
- United States
- United Kingdom
- Canada
- France
- Germany
- Japan
- Australia
Surface Duo 2 will probable whorl out to more than markets in 2022.
Can Surface Duo 2 be ordered overseas?
Yes, (unofficially).
Microsoft is not selling Surface Duo direct to customers outside of the markets listed above. Even so, there are tertiary-party sites like Big Apple Buddy, who tin facilitate the transaction. The process is simple: You order from Large Apple tree Buddy, they order from a US retailer, they ship you Surface Duo ii. Of form, such a service requires a $50 fee, plus FedEx shipping, and any import fees or taxes adding close to an extra $200 to Surface Duo'southward retail price.
Is Surface Duo 2 a telephone?
Source: Windows Central
Yes.
Different the starting time Surface Duo, Microsoft is embracing the idea of a telephone with Surface Duo 2. It has added capable cameras, NFC, 5G, and Bluetooth 5.ane forth with other upgrades such equally 90Hz displays, and bundling Xbox Game Pass too. This is all in an effort to make the Surface Duo 2 a better, more fun telephone compared to the first one.
Who is Surface Duo two for?
Surface Duo 2 is for anyone who wants to be more productive using their smartphone. With dual screens, Microsoft believes, like, with dual-screen PC desktop setups, people will exist able to get more work washed.
On a more fundamental level, Microsoft says Surface Duo is for Surface and Microsoft fans, and those who alive in the Microsoft ecosystem. Microsoft's chief production officeholder Panos Panay has stated that Surface Duo is "the Microsoft you lot love and the Android you know."
Can Surface Duo 2 fit in your pocket?
Yes, it should!
While everyone has different size pockets and pants, Surface Duo is merely slightly taller than a standard Us Passport and nearly the same width. While it is a wide phone, it is shorter than most modern smartphones and relatively thin.
Will in that location be a Surface Duo three?
Microsoft has not publicly announced whatever plans for Surface Duo 3.
Nevertheless, our reporting from sources familiar with the project have told us that work on the adjacent Surface Duo is well underway. Similar every other smartphone OEM, Microsoft is like to follow a yearly-upgrade cadence, making a tardily 2022 release for a third Surface Duo a possibility.
What version of Android does Surface Duo 2 run?
Android 11.
Surface Duo 2 is expected to go Android 12 in 2022.
Will Surface Duo ii get regular Android Bone updates?
Yes. For 3 years.
Microsoft is committed to updating Surface Duo with regular Android and security updates. Specifically, the Surface Duo will receive both Os and security updates for three years, according to Microsoft.
Does Surface Duo 2 have an unlockable bootloader?
Aye.
Microsoft confirmed with XDA final year that Surface Duo 1 had an unlockable bootloader. This does not announced to have changed with Surface Duo ii.
Such a move opens the door for users to mod, root, or install a custom ROM to Surface Duo. It is unclear if this action voids the warranty, just typically it does not. It is also unclear if one could force Windows xi on it, though surely someone in the XDA community may effort afterwards its release.
Does Surface Duo 2 have any unique security features?
Yes.
Every bit Microsoft has built Surface Duo two with professionals and businesses in mind, the device "utilizes Android security features at the Os level and at the Google services layer."
Specifically, Surface Duo has:
- Custom engineered UEFI
- Verified Boot
- App separation
- Google Play Protect
- Microsoft Defender ATP (InTune only)
More data and details about Duo'south security tin be found in Microsoft's documentation.
List of Microsoft Surface Duo 2 specs
| Category | Surface Duo ii |
|---|---|
| Bone | Android 11 |
| Processor | Qualcomm Snapdragon 888 |
| Network | Wi-Fi six 802.11ax (2.4/5GHz) Bluetooth v.1 LTE: 4x4 MIMO, True cat twenty DL / Cat 13 UL | Wi-Fi v 802.11ac (2.4/5GHz) Bluetooth 5.0 LTE: 4x4 MIMO, Cat.18DL / Cat 5 UL |
| SIM | Nano SIM + eSIM |
| Network bands | FDD-LTE: 1,2,3,4,5,seven,viii,12,13,14,19,xx,25, 26,28,29,thirty,38,39,forty,41,42,46,48,66,71 WCDMA: 1,two,v,eight GSM/GPRS: GSM-850, Due east-GSM-900, DCS-1800, PCS-1900 |
| Display | Single: 5.eight inches (1892x1344), 401 PPI, four:iii attribute ratio Dual: 8.3 inches (2688x1892), 401 PPI, 3:2 aspect ratio AMOLED, HDR, 800 nits, 90Hz |
| Memory | 8GB |
| Storage | 128GB, 256GB, 512GB |
| Camera | Front end-facing: 12MP, ƒ/2.0, 24mm, 1.0um Rear-facing broad: 12MP, ƒ/1.7, 27mm, i.4um Rear-facing telephoto: 12MP, ƒ/2.4, 51mm, i.0um Rear-facing ultra-wide: 16MP, ƒ/2.2, 13mm, 1.0um |
| Audio | Stereo speaker |
| Security | Fingerprint reader |
| Ports | USB-C 3.two (Gen 2) |
| IPX Rating | Aye, IPX1 |
| Battery | four,449mAh Fast Charging |
| Dimensions | Open up: 145.2mm (H) ten 184.5mm (Westward) ten 5.5mm (T) Closed: 145.2mm (H) 10 92.1mm (Due west) x 11mm (T at swivel) |
| Weight | 284g |
| Color | Glacier Obsidian |
Source: Daniel Rubino / Windows Primal
What is included with Surface Duo 2?
Surface Duo ships with the following in the box:
- Surface Duo 2
- Surface Duo USB-C Cablevision
- Quick Beginning Guide Warranty and Compliance Guide
- SIM Ejector tool
- Wired Headphones (Outside U.s.a.)
Surface Duo 2 does non include a charging brick, and it also doesn't come with a bumper case similar the first Surface Duo did.
Tin the protective bumper be removed and reused?
While no longer included, Microsoft still sells a protective bumper case for the Surface Duo 2 separately. The bumper allows Surface Duo 2 to be opened in both directions without interference, just also offers protection to its edges and corners.
The bumper is held on by 2-fashion tape. Users can remove the case, but multiple reapplications will eventually wear out the stickiness. Presumably, using some tertiary-party two-manner tape tin can be used if this were to occur.
Source: Microsoft
Are at that place more colors for instance bumpers?
Microsoft has four colors available for the Surface Duo 2 bumpers, including:
- Obsidian
- Glacier
- Light Blue
- Tangerine
Glass.
Surface Duo's dual displays and exterior vanquish are all Corning Gorilla Glass. The outer frame is ceramic.
Microsoft likely uses glass on the exterior to aid with processor and chip thermal regulation (glass does not transfer heat similar metallic) and longevity (metallic cases can scratch or dent). Drinking glass also feels very premium.
Does Surface Duo ii accept an AMOLED display?
Yes.
Surface Duo has two AMOLED 5.eight inch (1892x1344) displays with 441 pixel-per-inch (ppi) and Corning Gorilla Drinking glass Victus for protection. Each brandish has a 4:3 aspect, simply when the 2 screens are combined, it results in an viii.ane inch screen with a 3:2 aspect ratio and 441ppi.
Source: Microsoft
Does Surface Duo ii have an always-on-display (AOD)?
No. Surface Duo ii features a heads-up glance bar feature that appears down the spine when you tap the ability push button.
What network bands does Surface Duo 2 support?
The Surface Duo supports the following global bands:
- 5G-NR NSA (mmWave): Release xv DL 64 QAM up to 6 Gbps, 8xDL CA (800MHz), 2x2 MIMO
- 5G-NR NSA (mmWave): Release xv UL 64 QAM, 2xUL CA (200MHz), 2x2 MIMO
- 5G-NR NSA (mmWave) Bands: n257, n260, n261
- 5G-NR NSA (Sub-6): Release 15 DL 256 QAM up to iii.2 Gbps, 2xDL CA (TDD+TDD), 4x4 MIMO
- 5G-NR NSA (Sub-half dozen): Release 15 UL 256 QAM
- 5G-NR NSA (Sub-half dozen) Bands: n1, n2, n3, n5, n7, n20, n25, n28, n38, n41, n66, n71, n77, n78, n79
- Gigabit LTE - A Pro Release xv with 4x4 MIMO and LAA
- LTE DL Cat twenty, 256 QAM upwardly to 2Gbps, 5xDL CA
- LTE UL Cat 13, 64 QAM Face-to-face 2X ULCA
- LTE Bands: 1, 2, 3, 4, five, vii, 8, 12, thirteen, fourteen, 19, 20, 25, 26, 28, 29, thirty, 38, 39, 40, 41, 42, 46, 48, 66, 71
- WCDMA: 1,2,5,8
- GSM/GPRS: GSM-850, E-GSM-900, DCS-1800, PCS-1900
Does Surface Duo 2 back up GPS?
Yep.
Surface Duo supports the post-obit GPS modes:
- GPS
- Galileo
- GLONASS
- BeiDou
- QZSS
Is Surface Duo 2 carrier and SIM unlocked?
Yes.
The version sold directly by Microsoft, and Best Buy is carrier and SIM unlocked. That version supports a Nano-SIM and eSIM.
Can eSIM and physical SIM be agile at the same time (dual-SIM)?
Yes.
While the unlocked version of Surface Duo 2 supports eSIM (electronic) and nanoSIM (physical), the Snapdragon 888 allows for both to exist used similtaneously.
Which U.Southward. carriers does Duo two work on?
The Surface Duo 2 is confirmed to work on all major carriers, including:
- AT&T
- Verizon
- T-Mobile/Sprint/Mint
If customers buy the unlocked model, it should also work on any mobile virtual network operator (MVNO) e.g., Mint Mobile, Heave Mobile, etc.
Can Sprint customers use Surface Duo two?
Yes.
However, since the companies have merged, customers volition demand to acquire a T-Mobile SIM to function.
Does Surface Duo 2 back up Wi-Fi calling?
Yes.
Surface Duo supports native Wi-Fi calling allowing information technology to piece of work on all networks that back up the feature. The setting is off by default, but it is part of the native Android experience where users tin can enable it and prioritize using Wi-Fi over cellular and vice versa.
Does the Surface Duo two support 5G?
Yep.
Surface Duo ii features both mmWave and Sub-6 5G data speeds.
Does Surface Duo 2 support Microsoft Your Telephone?
Aye.
Surface Duo can connect wirelessly to any Windows 10 PC for phone calls, letters, notifications, and streaming of apps like Samsung phones and "Link to Windows."
Source: Daniel Rubino / Windows Central
Does Surface Duo 2 support Android Auto?
Yes.
Like all modern Android phones, Surface Duo supports Android Auto so long as the connecting machine supports the feature. Users can plugin and/or use Bluetooth to pair Surface Duo to the auto for phone calls, maps, music, etc.
Which Surface Pen works with Surface Duo 2?
Surface Duo supports all in marketplace generations of Surface Slim Pen, Surface Pen and Surface Hub 2 Pen.
Simultaneous Pen and touch on are supported
The pen is non included with purchase. Surface Duo 2 also doesn't support haptics with the Surface Slim Pen 2.
Does Surface Pen Slim attach magnetically to Surface Duo 2?
Yes, sort of.
Surface Duo 2 does have magnets that can agree the pen, but this isn't by design and information technology volition not charge the pen when docked. Microsoft does sell a separate pen charging embrace that includes much stronger magnets, which clips to the front of the Duo two and allows the pen to be stored and charged.
How many cameras does Surface Duo 2 have?
Source: Daniel Rubino / Windows Central
Surface Duo two features four cameras total; three on the back and a selfie camera on the inside above the correct display.
The three external cameras consist of a 12MP wide and telephoto lens, and a 16MP ultrawide lens.
Which Microsoft apps are included with Surface Duo 2?
The post-obit apps from Microsoft are preinstalled with Surface Duo:
- Microsoft Office: Word, Excel, PowerPoint, Part Lens, PDF reader, and More
- Microsoft Outlook
- Microsoft Teams
- Microsoft OneDrive and Photos
- Microsoft Border
- Microsoft OneNote
- Microsoft To Do
- Microsoft Start
- Microsoft Authenticator
- Microsoft Bing
- Intune Visitor Portal
- Microsoft Solitaire Collection
- Surface Audio
- Microsoft SwiftKey
- Xbox Game Laissez passer
Which Google apps are preinstalled on Surface Duo 2?
To comply with Google's policies, Microsoft has preloaded the following Google apps on Surface Duo:
- Google Search
- Google Assistant
- Google Calendar
- Google Bulldoze
- Google Duo
- Google Photos
- Google Play Movies & TV
- Google Play Store
- Google Maps
- Chrome
- Gmail
- YouTube
- YouTube Music
- Contacts
- Letters
- Telephone
- Files
- Clock
- Figurer
- Sound recorder
What Android launcher does Surface Duo 2 use?
The Surface Duo 2 ships with a version of Microsoft Launcher optimized for dual screens.
Customers should be able to switch to any other Android launcher freely, withal, they likely will non be as optimized for dual screens as Microsoft Launcher.
What unique features tin Surface Duo 2 practice?
Microsoft and Google accept optimized surface Duo and the Android Bone for dual screens. The upshot is the following unique functions to Surface Duo:
- Dual screen windowing
- Glance bar notifications
- Adaptive modes
- App Groups
- Microsoft 365 Feed
- Dynamic dock
- Universal Search
- Adaptive Photographic camera
- Microsoft SwiftKey Adaptive Keyboard
- Your Telephone Companion - Link to Windows
Do all Android apps work with Surface Duo 2?
Yes.
Any app on Android and the Google Play shop volition just work on Surface Duo. Opening links in one app will open up the app on the other display, so long as in that location is goose egg already nowadays.
There is no app incompatibility, and in that location are no limitations on what tin exist installed to Surface Duo.
Developers optionally tin optimize apps for Surface Duo to take advantage of the dual-screen functionality past utilizing the official Microsoft Surface Duo SDK. Examples of optimized apps (so far) include Spotify, Amazon Kindle, and Mylio (photo editor).
Gameloft has released 3 games that take been updated to support the Surface Duo 2's split blueprint. These games are Asphalt 9 Legends, Modern Combat v, and Dungeon Hunter 5.
Is Amazon Kindle optimized for Surface Duo two?
Yep.
Amazon has an updated version of its Kindle app for Android, whereby the app tin "span" to both display and function only like a book. Each screen will feature a folio, and users can simply swipe to turn the page.
Because Surface Duo has dual 4:3 displays and can pivot only like a book, the reading experience on Surface Duo should be uncommonly good.
What colors does Surface Duo two come in?
Surface Duo ii is available in Glacier White and Obsidian Black colorways.
Source: Daniel Rubino / Windows Central
Does Surface Duo 2 back up NFC and contactless payments?
Yep!
Surface Duo 2 supports NFC and contactless payments via Google Pay. The NFC tag is located behind the left display, meaning you'll need to fold the Duo two into single-screen fashion get-go before y'all can employ information technology properly.
Can Surface Duo 2 accuse wirelessly via Qi?
No.
Surface Duo does not have Qi wireless charging. Information technology does support 23-watt Fast Charging through its Type-C 3.ane port.
Does Surface Duo 2 accept a 3.5mm headphone jack?
No.
Surface Duo handles sound through the USB Blazon-C 3.ane port on the lesser (wired) or via Bluetooth 5.0 headphones like Surface Headphones, Surface Earbuds, or any other Bluetooth headset.
Is there expandable storage on Surface Duo two or microSD card?
No.
There is no microSD card slot or expandable storage on Surface Duo.
Does Surface Duo ii back up Continuum or docking?
No.
Although Surface Duo's Type-C 3.ane port supports video out, this does not mean information technology has a "docking mode" or support for Microsoft Continuum. In other words, plugging into an external display volition not requite you something similar to Samsung DeX.
Is there water resistance or an IP rating?
Aye.
Surface Duo ii has an IPX1 rating, which offers some bones h2o protection. The rating is for "dripping water with vertically falling drops ... when mounted in an upright position onto a turntable and rotated at 1 RPM."
So substantially, yous tin use the Surface Duo 2 in the rain without worry, but don't drop it in any torso of h2o.
Where is your review of Surface Duo 2?
Our review of Surface Duo ii was posted on October 21. You can discover it hither.
Surface Duo 2
Bottom line: Surface Duo ii is a meaning improvement over the first-gen with much better hardware, attention to detail, and software that is significantly less buggy. At that place are even so issues to solve, however, and the high price will keep many abroad.
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Source: https://www.windowscentral.com/surface-duo-2-faq
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